debit order collection

A debit order collection is a convenient way for a third party, that you have given permission, to collect money from your bank account on a recurring basis. It is typically used to collect monthly subscriptions, premiums, donations or repayments.

Direct Debit’s debit order system is a software system solution which allows a business to easily and conveniently process and reconcile debit orders via the banking system. Debit order systems may make provision for uploading transactions, setting recurring contracts or debit order API integration.

The client will need to sign a debit order mandate. This is an authorisation form where a customer gives permission to a service provider, to perform debit order collections from their bank account or credit card on a recurring basis. Debit order authorisation can be obtained via written, electronic or voice mandates.

Direct Debit provides an automated debit order system. The automated debit order collections are submitted and processed automatically on a scheduled day for the amount and time agreed to by the customer. Automated debit orders are extracted and submitted for processing via our contract management system.

Direct Debit’s debit order API is an integration channel used to connect your own system to the debit order system to submit your debit orders for processing and to receive reconciliation of each transaction after processing without any human intervention.

An electronic mandate (E-Mandate) is made available for clients who want their debit order authorisations to be signed online. E-Mandate is a debit order authorisation form that is signed electronically to give permission for debit order collections to be processed from your client’s account. Electronic mandates can be added to your website or sent as a link. Integrated E-Mandates can be prepopulated and an export or webhook received of the raw data after signing.

DebiCheck is an authenticated debit order collection used by banks in South Africa. This type of debit order needs to be authenticated electronically at the start of the agreement or when you want to make any changes to existing agreements. Authentication channels include message notification on SMS, via online banking or app, at an ATM or via POS device.

Direct Debit’s credit card collection allows for you to collect from your client’s debit or credit card on a recurring basis. Card collections require PCI compliance (E-Mandate and SnapBill account) and include VISA or Mastercard.

A billing system is a comprehensive debtor’s system that involves receiving billing records , determining billing rates associated with billing records, aggregating these records periodically to generate invoices, sending invoices to the customer and collecting payments received from the customer via EFT, debit order or cash and reconciliation of each invoice as paid or unpaid. The billing system fully integrated with Direct Debit is SnapBill.