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Debit order collections processed
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debit order collection

From R1,75 per transaction!

Debit order system
Direct Debit provides a complete debit order collection software system, where your business can seamlessly collect via debit order from bank accounts and credit cards.

Totally safe and secure
Direct Debit processes all data in a safe and secure environment.
Our AVS also helps with reducing fraud, saving your business time and money.

Direct link to BankServ
Cut out the middleman.
We'll help you to collect via debit order directly to your bank account.

DebiCheck Debit Order Collection

DebiCheck enables upfront authentication, reducing unpaid debits and disputes while providing the collector assurance.

15 Years of Debit Order Collection

Direct Debit celebrates 15 years of debit order collection and amazing fintech innovations like E-Mandate.

The Complete Debit Order Collection Solution

The E-Mandate is a fully customisable debit order authorisation that can be electronically signed by customers via your website or application on a computer, tablet or mobile device. The electronic mandates also cater for pre-populated user data and can be linked to any debit order facility or signup process.

Features of the Debit Order System

(Tap for more information)

cash flow

Increase cash flow

Debit order collection increases your cash flow and ensure you get paid on your terms. That’s why our online debit order system is perfect for enabling you to take control of your cash flow.

Direct link to BankServ

Direct Debit’s services are on an enterprise-class banking level and all clients obtain a debit order facility directly with Bankserv, making us one of only a few select first-tier bureaus in South Africa.


Convenient collections

Automated recurring debit order collection from customers ensure convenience for both you and your customers. Debit orders run automatically.

Flexible submission

Flexible cut-off time

Regular batch submission deadlines of 12:00 daily with the exception of our integration system, debit order API and web services which caters for cut-off times of 15:30.


Fast reconciliation

Direct integration with Bankserv results in accurate and fast reconciliation. We fully reconcile every debit order collection batch as reconciliation is received from the respective banks.

repayment terms

Negotiable repayment

We constantly monitor your repayment terms and amend them as your collection rates improve. We also negotiate initial repayment terms.


Complete automation

Integration with different debit order systems enable you to automate the entire debit order collection process from initial signup to reconciliation of collection for each debtor.

Save on
bank fees

Save on bank fees

Direct Debit reduces banking fees through professional consultation, direct integrations with the banking system and customized solutions tailored to each business.

Debit Order Collection

EFT Debit & Credit

EFT debit orders and EFT credit payments on Same Day (SDV) and Two-Day Debit Order Collections (2-Day) with a limit of R1,000,000 per debit instruction.


NAEDO debits are available with a limit of R30,000 per debit instruction. NAEDO debits feature the ability to track debtors accounts ensuring funds are collected.

Credit Cards

Recurring EFT debits (Same Day) from all major credit cards, including VISA, MasterCard, American Express and Diners Club. PCI compliant storage provided.


Account Verification Service to verify clients’ banking details and if the account allows for debits and credits. Service is available Monday to Friday from 08:00 to 16:00.


DebiCheck (Authenticated Collections) will enable collectors to authenticate mandates upfront, reducing unpaid debits and disputes while providing the collector assurance. DebiCheck integrates beautifully with the E-Mandate solution.


Professional, flexible, electronic debit order agreements. E-Mandate allows your customers sign and authorise debit order transactions online and from any web-enabled device. Initiate signing from web, SMS, E-mail or face to face.


SnapBill is a cloud invoicing and billing system that lets you easily sell online. It is perfect for businesses requiring automated subscription billing with debit order payment collection facilities. The perfect debit order system for Direct Debit.

PCI Compliance
Direct Debit’s PCI Vault offers Tokenisation as a Service (TaaS) combined with Entropy as a Service (EaaS) for lightning quick enterprise grade encryption of payment card data on demand. Safely store credit card data securely and automate debit order collection.

Our Packages & Pricing


Debit Order Collection
R 659 Monthly
  • Normal EFT debit order
  • File upload system
  • Contract management
  • API integration + webhooks
  • Paper mandates included
  • R349/once-off setup fee
  • Free email support tickets


Debit Order System
R 329 Monthly
  • Normal EFT debit order
  • File upload system
  • Contract management
  • API integration
  • Paper mandates included
  • R349/once-off setup fee
  • Free email support tickets


Batch + Real-Time
R 1079 Monthly
  • Batch / Real-Time DebiCheck
  • Online authorisation form
  • Contract management
  • API integration + webhooks
  • Paper mandates included
  • R349/once-off setup fee
  • Free email support tickets


Invoicing System
R 2045 Monthly
  • Normal EFT debit order
  • Invoicing and auto recon
  • Rule-based billing system
  • API integration + webhooks
  • Paper mandates included
  • R349/once-off setup fee
  • Free email support tickets

Account Verification Service, Credit Card, DebiCheck and NAEDO (debit order collections with tracking) by request only.

Our Integrations

Collect Your Way

We pride ourselves in providing businesses with the ability to effortlessly process debit order collections via our flexible, secure and efficient debit order systems.

Whether your business requires a simple debit order batch upload facility or a fully automated debit order system, Direct Debit has your covered.

  • File Upload

    Web-based system, accessed with username and password. Manually upload a CSV, XLSX or XLS (excel) batch file with your client’s banking details, to our system for processing. Reconciliation of each transaction in report form.

  • Contract Management

    Automated debit order system where client is loaded once (from the system or the E-Mandate signed), the contract is set up and from here the system automatically submits transactions for processing. Reconciliation of each transaction in report form and updated on each contract.

  • SaaS Billing

    The SnapBill debit order system manages customer data, batch collections and automates reconciliation (matches each invoice automatically with a debit order payment received) whilst providing flexible invoicing solutions, reports and statistics.

  • Integration

    Connect your front-end system directly with the bank for the facilitation of debit order collections and reconciliation. This is done via a REST based debit order API.

Debit Order News

The world of cloud accounting and cloud invoicing has many different providers selling many similar, but different, solutions. Cloud accounting software tends to include both…

One method that has gained widespread popularity for facilitating seamless payments is the debit order system. In this comprehensive guide, we delve into the intricacies of debit order collection

The DebiCheck debit order is a new type of authenticated debit order which is electronically confirmed by the account holder, via their bank or service provider, on a once-off basis…

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Contact Us

To find out more, schedule a call or simply complete the form below and we’ll get back to you.

Read our FAQ for answers to common questions.

Frequently Asked Questions

A debit order collection is a convenient way for a third party, that you have given permission, to collect money from your bank account on a recurring basis. It is typically used to collect monthly subscriptions, premiums, donations or repayments.

Direct Debit’s debit order system is a software system solution which allows a business to easily and conveniently process and reconcile debit orders via the banking system. Debit order systems may make provision for uploading transactions, setting recurring contracts or debit order API integration.

The client will need to sign a debit order mandate. This is an authorisation form where a customer gives permission to a service provider, to perform debit order collections from their bank account or credit card on a recurring basis. Debit order authorisation can be obtained via written, electronic or voice mandates.

Direct Debit provides an automated debit order system. The automated debit order collections are submitted and processed automatically on a scheduled day for the amount and time agreed to by the customer. Automated debit orders are extracted and submitted for processing via our contract management system.

Direct Debit’s debit order API is an integration channel used to connect your own system to the debit order system to submit your debit orders for processing and to receive reconciliation of each transaction after processing without any human intervention.

An electronic mandate (E-Mandate) is made available for clients who want their debit order authorisations to be signed online. E-Mandate is a debit order authorisation form that is signed electronically to give permission for debit order collections to be processed from your client’s account. Electronic mandates can be added to your website or sent as a link. Integrated E-Mandates can be prepopulated and an export or webhook received of the raw data after signing.

DebiCheck is an authenticated debit order collection used by banks in South Africa. This type of debit order needs to be authenticated electronically at the start of the agreement or when you want to make any changes to existing agreements. Authentication channels include message notification on SMS, via online banking or app, at an ATM or via POS device.

Direct Debit’s credit card collection allows for you to collect from your client’s debit or credit card on a recurring basis. Card collections require PCI compliance (E-Mandate and SnapBill account) and include VISA or Mastercard.

A billing system is a comprehensive debtor’s system that involves receiving billing records , determining billing rates associated with billing records, aggregating these records periodically to generate invoices, sending invoices to the customer and collecting payments received from the customer via EFT, debit order or cash and reconciliation of each invoice as paid or unpaid. The billing system fully integrated with Direct Debit is SnapBill.

Direct Debit

Park Lane West Building

194 Bancor Avenue

Waterkloof Glen



Debit Order System

Direct Debit sets the standard for NAEDO and EFT debit order collection in South Africa.


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~ Voted #1 debit order company in South Africa, for the last 15 years running. ~
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