The Complete Debit Order Solution
Customisable signup forms allow your clients to request debit orders securely online. Integration with existing systems is made possible via our billing API and web services. Plug your business directly into the banking system for the facilitation of debit order collections and reconciliation.
Our debit order collection system, with SnapBill integration allows you to send fully customisable invoices and statements, automatically batch customers for specific debit order runs and process reconciliation results directly from BankServ.
Direct Debit offers numerous debit order facilities for the processing of both bank account and credit card debit orders. These include EFT debits (Same Day and Two Day), credit payments (Same Day, Two Day and One Day) and NAEDO debit facilities for small to large enterprises.
Detailed reporting is always available for all transactions processed, including successful, unsuccessful and disputed transactions. Our reporting systems also include repayment schedules and a banking report showing the amounts collected for each batch, payout date and access to your full bank statement.
Features of the Debit Order System
bureau
First-tier bureau
Direct Debit’s services are on an enterprise-class banking level and all clients obtain debit order facilities directly at BankServ.
BankServ
Direct link to BankServ
Our systems connect to and process directly via BankServ, making us one of only a few select first-tier bureaus in South Africa.
user codes
Collection on own user codes
Obtain your own private user code allowing your clients to identify your company short name on their bank statements as well as contact you directly.
deadlines
Flexible submission deadlines
Regular batch submission deadlines of 12:00 daily with the exception of our integration system, API and web services, which caters for cut-off times of 15:30.
reconciliation
Fast reconciliation
Direct integration with BankServ results in accurate and fast reconciliation. We fully reconcile every debit batch by 8:00 on the same business day.
repayment terms
Negotiable repayment terms
We constantly monitor your repayment terms and amend them as your collection rates improve. We also negotiate initial repayment terms.
automation
Complete automation
Integration with different systems enable you to automate the entire debit order collection process from initial signup to reconciliation of payments for each debtor.
bank fees
Save on bank fees
Direct Debit reduces banking fees through professional consultation, direct integrations with the banking system and customised solutions tailored to each business.
Debit Order Collection and Payment Services
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EFT Debit & Credit
EFT debit orders and EFT credit payments are available on Same Day (SDV) and Two-Day Collections (2-Day) with a limit of R500,000 per instruction.
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NAEDO Debit
NAEDO debits are available on Same Day (SDV) with a limit of R15,000 per instruction. NAEDO debits feature the ability to track debtors accounts ensuring funds are collected.
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Credit Cards
Recurring EFT debits (Same Day) from all major credit cards, including VISA, MasterCard, American Express and Diners Club. PCI compliant storage provided.
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AVS
Account Verification Service to verify clients' banking details and if the account allows for debits and credits. Service is available Monday to Friday from 08:00 to 16:00.
Collect Your Way
We pride ourselves in providing enterprises with the ability to effortlessly process debit order collections via our flexible, secure and efficient systems. Whether your business requires a simple batch upload facility or a fully automated, cloud-based, contract management solution, Direct Debit has you covered.
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SaaS Billing
The SnapBill system manages customer data, batch collections and automates reconciliation whilst providing flexible invoicing solutions, reports and statistics.
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Integration
Connect your front-end system directly with the bank for the facilitation of debit order collections and reconciliation. This is done via a REST API or SOAP web service.
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Contract Management
This system functions as a database. It includes predetermined fields and will automatically extract a batch file and load it to Bankserv for processing on the terms specified.
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File Upload
Web-based, accessed with user code and password. Manually upload a CSV (text) batch file, with your client’s banking details, to our system for processing.
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Contract Management
This system functions as a database. It includes predetermined fields and will automatically extract a batch file and load it to Bankserv for processing on the terms specified.
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SaaS Billing
The SnapBill system manages customer data, batch collections and automates reconciliation whilst providing flexible invoicing solutions, reports and statistics.
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Integration
Connect your front-end system directly with the bank for the facilitation of debit order collections and reconciliation. This is done via a REST API or SOAP web service.
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File Upload
Web-based, accessed with user code and password. Manually upload a CSV (text) batch file, with your client’s banking details, to our system for processing.
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File Upload
Web-based, accessed with user code and password. Manually upload a CSV (text) batch file, with your client’s banking details, to our system for processing.
-
Contract Management
This system functions as a database. It includes predetermined fields and will automatically extract a batch file and load it to Bankserv for processing on the terms specified.
-
SaaS Billing
The SnapBill system manages customer data, batch collections and automates reconciliation whilst providing flexible invoicing solutions, reports and statistics.
-
Integration
Connect your front-end system directly with the bank for the facilitation of debit order collections and reconciliation. This is done via a REST API or SOAP web service.
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Contact Us
To find out more, please request a call by simply completing the form below, and we’ll get back to you.
Read our FAQ for answers to common questions.