The Complete Debit Order Solution

Customisable signup forms allow your clients to request debit orders securely online. Integration with existing systems is made possible via our debit order API and web services. Plug your business directly into the banking system for the facilitation of debit order collections and reconciliation.

We supply an Account Verification Service (AVS), where the banking details of clients are verified against a valid ID or company registration number.

Debit order authorisation is accepted in the form of voice, paper or electronic mandates. We also provide you with the ability to store the e-mandates for at least seven years as required by PASA.

Our debit order collection system, with SnapBill integration allows you to send fully customisable invoices and statements, automatically batch customers for specific debit order runs and process reconciliation results directly from BankServ.

Direct Debit offers numerous debit order facilities for the processing of both bank account and credit card debit orders. These include EFT debits (Same Day and Two Day), credit payments (Same Day, Two Day and One Day) and NAEDO debit facilities for small to large enterprises.

Detailed reporting is always available for all transactions processed, including successful, unsuccessful and disputed transactions. Our reporting systems also include repayment schedules and a banking report showing the amounts collected for each batch, payout date and access to your full bank statement.

Features of the Debit Order System

First-tier
bureau

First-tier bureau

Direct Debit’s services are on an enterprise-class banking level and all clients obtain debit order facilities directly at BankServ.

Direct link to
BankServ

Direct link to BankServ

Our systems connect to and process directly via BankServ, making us one of only a few select first-tier bureaus in South Africa.

Collection on own
user codes

Collection on own user codes

Obtain your own private user code allowing your clients to identify your company short name on their bank statements as well as contact you directly.

Flexible submission
deadlines

Flexible submission deadlines

Regular batch submission deadlines of 12:00 daily with the exception of our integration system, debit order API and web services, which caters for cut-off times of 15:30.

Fast
reconciliation

Fast reconciliation

Direct integration with BankServ results in accurate and fast reconciliation. We fully reconcile every debit batch by 8:00 on the same business day.

Negotiable
repayment terms

Negotiable repayment terms

We constantly monitor your repayment terms and amend them as your collection rates improve. We also negotiate initial repayment terms.

Complete
automation

Complete automation

Integration with different systems enable you to automate the entire debit order collection process from initial signup to reconciliation of payments for each debtor.

Save on
bank fees

Save on bank fees

Direct Debit reduces banking fees through professional consultation, direct integrations with the banking system and customised solutions tailored to each business.

Debit Order Collection and Payment Services

  • EFT Debit & Credit

    EFT debit orders and EFT credit payments are available on Same Day (SDV) and Two-Day Collections (2-Day) with a limit of R500,000 per instruction.

  • NAEDO Debit

    NAEDO debits are available on Same Day (SDV) with a limit of R15,000 per instruction. NAEDO debits feature the ability to track debtors accounts ensuring funds are collected.

  • Credit Cards

    Recurring EFT debits (Same Day) from all major credit cards, including VISA, MasterCard, American Express and Diners Club. PCI compliant storage provided.

  • AVS

    Account Verification Service to verify clients' banking details and if the account allows for debits and credits. Service is available Monday to Friday from 08:00 to 16:00.

Collect Your Way

We pride ourselves in providing enterprises with the ability to effortlessly process debit order collections via our flexible, secure and efficient systems. Whether your business requires a simple batch upload facility or a fully automated, cloud-based, contract management solution, Direct Debit has you covered.

  • SaaS Billing

    The SnapBill system manages customer data, batch collections and automates reconciliation whilst providing flexible invoicing solutions, reports and statistics.

  • Integration

    Connect your front-end system directly with the bank for the facilitation of debit order collections and reconciliation. This is done via a REST debit order API or SOAP web service.

  • Contract Management

    This system functions as a database. It includes predetermined fields and will automatically extract a batch file and load it to Bankserv for processing on the terms specified.

  • File Upload

    Web-based, accessed with user code and password. Manually upload a CSV (text) batch file, with your client’s banking details, to our system for processing.

  • Contract Management

    This system functions as a database. It includes predetermined fields and will automatically extract a batch file and load it to Bankserv for processing on the terms specified.

  • SaaS Billing

    The SnapBill system manages customer data, batch collections and automates reconciliation whilst providing flexible invoicing solutions, reports and statistics.

  • Integration

    Connect your front-end system directly with the bank for the facilitation of debit order collections and reconciliation. This is done via a REST debit order API or SOAP web service.

  • File Upload

    Web-based, accessed with user code and password. Manually upload a CSV (text) batch file, with your client’s banking details, to our system for processing.

  • File Upload

    Web-based, accessed with user code and password. Manually upload a CSV (text) batch file, with your client’s banking details, to our system for processing.

  • Contract Management

    This system functions as a database. It includes predetermined fields and will automatically extract a batch file and load it to Bankserv for processing on the terms specified.

  • SaaS Billing

    The SnapBill system manages customer data, batch collections and automates reconciliation whilst providing flexible invoicing solutions, reports and statistics.

  • Integration

    Connect your front-end system directly with the bank for the facilitation of debit order collections and reconciliation. This is done via a REST debit order API or SOAP web service.

We Love Our Partners

  • GetCashFlow

    Marketing

  • E-Mandate

    Fintech

  • SnapBill

    Fintech

  • Mercantile Bank

    Banking

Contact Us

To find out more, call 012 030 0207 or simply complete the form below, and we’ll get back to you.

Read our FAQ for answers to common questions.