The Complete Debit Order Collection Solution
01Sign up
The E-Mandate is a fully customisable debit order authorisation that can be electronically signed by customers via your website or application on a computer, tablet or mobile device.
02Authorise
Our Account Verification Service (AVS) enables you to verify that the banking details of clients are correct before loading them on to our debit order system.
03Invoice
04Transact
We offer debit order collection facilities for the processing of bank account debit orders. These include Same Day and Two Day EFT debits, EFT credits and DebiCheck debit facilities. Integration with existing debit order system is made possible via our debit order API.
05Reconcile
Detailed debit order reconciliation is always available for all transactions processed (including successful, unsuccessful and disputed transactions). Easily track who has paid you and analyse your debit order collections with ease using our comprehensive reports. View our service offering guide.
Features of the Debit Order System
Increase cash flow
Debit order collection increases your cash flow and ensure you get paid on your terms. That’s why our online debit order system is perfect for enabling you to take control of your cash flow.
Fast reconciliation
Direct integration with Bankserv results in accurate and fast reconciliation. We fully reconcile every debit order collection batch as reconciliation is received from the respective banks.
Flexible submission deadlines
Regular batch submission deadlines of 12:00 daily with the exception of our integration system, debit order API and web services which caters for cut-off times of 15:30.
Direct link to BankServ
Direct Debit’s services are on an enterprise-class banking level and all clients obtain a debit order facility directly with BankServ, making us one of only a few select first-tier bureaus in South Africa.
Negotiable payment terms
We constantly monitor your repayment terms and amend them as your collection rates improve. We also negotiate initial repayment terms.
Complete automation
Integration with different debit order systems enable you to automate the entire debit order collection process from initial signup to reconciliation of collection for each debtor.
Increase cash flow
Debit order collection increases your cash flow and ensure you get paid on your terms. That’s why our online debit order system is perfect for enabling you to take control of your cash flow.
Fast reconciliation
Direct integration with Bankserv results in accurate and fast reconciliation. We fully reconcile every debit order collection batch as reconciliation is received from the respective banks.
Flexible submission deadlines
Regular batch submission deadlines of 12:00 daily with the exception of our integration system, debit order API and web services which caters for cut-off times of 15:30.
Direct link to BankServ
Direct Debit’s services are on an enterprise-class banking level and all clients obtain a debit order facility directly with BankServ, making us one of only a few select first-tier bureaus in South Africa.
Negotiable payment terms
We constantly monitor your repayment terms and amend them as your collection rates improve. We also negotiate initial repayment terms.
Complete automation
Integration with different debit order systems enable you to automate the entire debit order collection process from initial signup to reconciliation of collection for each debtor.
Debit Order Collection
[01]
EFT Debit & Credit
EFT debit orders and EFT credit payments on Same Day (SDV) and Two-Day Debit Order Collections (2-Day) with a limit of R1,000,000 per debit instruction.
[02]
NAEDO Debit
NAEDO debits have been replaced by DebiCheck (Authenticated Collections) with a limit of R30,000 per instruction. DebiCheck feature the ability to track debtors accounts ensuring funds are collected.
[03]
Credit Cards
Recurring EFT debits (Same Day) from all major credit cards, including VISA, MasterCard, American Express and Diners Club. PCI compliant storage provided.
[04]
AVS
Account Verification Service to verify clients’ banking details and if the account allows for debits and credits. Service is available Monday to Friday from 08:00 to 16:00.
[05]
DebiCheck
DebiCheck (Authenticated Collections) will enable collectors to authenticate mandates upfront, reducing unpaid debits and disputes while providing the collector assurance.
[06]
E-Mandate
Professional, flexible, electronic debit order agreements. E-Mandate allows your customers to sign and authorise debit order transactions online and from any web-enabled device.
[07]
SnapBill
SnapBill is a cloud invoicing and billing system that lets you easily sell online. It is perfect for businesses requiring automated subscription billing with debit order payment collection facilities.
[08]
PCI Compliance
Direct Debit’s PCI Vault offers Tokenisation as a Service (TaaS) combined with Entropy as a Service (EaaS) for lightning quick enterprise grade encryption of payment card data on demand.
Our Packages & Pricing
Account Verification Service, Credit Card, DebiCheck and RM (debit order collections with tracking) by request only.
STANDARD
Debit Order CollectionR419
per month
THIS PLAN INCLUDES
Normal EFT debit order
File upload system
Contract management
API integration + webhooks
Paper mandates included
R349/once-off setup fee
Free email support tickets
+ From R5.70 per debit order
POPULAR
AUTOMATED
Debit Order CollectionR759
per month
THIS PLAN INCLUDES
Normal EFT debit order
File upload system
Contract management
API integration + webhooks
Paper mandates included
R349/once-off setup fee
Free email support tickets
+ From R5.70 per debit order
Our integrations
Collect your way
SaaS Billing
The SnapBill debit order system manages customer data, batch collections and automates reconciliation (matches each invoice automatically with a debit order payment received) whilst providing flexible invoicing solutions, reports and statistics.
Integration
Connect your front-end system directly with the bank for the facilitation of debit order collections and reconciliation. This is done via a REST based debit order API.
Contract Management
Automated debit order system where client is loaded once (from the system or the E-Mandate signed), the contract is set up and from here the system automatically submits transactions for processing. Reconciliation of each transaction in report form and updated on each contract.
File Upload
Web-based system, accessed with username and password. Manually upload a CSV, XLSX or XLS (excel) batch file with your client’s banking details, to our system for processing. Reconciliation of each transaction in report form.
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Contact us
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Read our FAQ for answers to common questions.
