Sep 28, 2023

Automation of the debit order collection process

Debit Order Collection

Many businesses are looking for solutions that complement the debit order collection process and make their lives a whole lot easier, especially when it comes to month-end billing.

From the sign up of customers via E-Mandate to the automated submission of transactions, Direct Debit is dedicated to offering advance systems that can assist your business to collect payments easily.

E-Mandate

Our comprehensive electronic debit order authorisation solution can be used in your own signup process and completed and signed via your own website. Customers can sign the debit order mandates digitally to give the company permission to debit their accounts. The signed mandate PDF is then sent to both customer and user and we store a copy.

Some of the notable features of the E-Mandate solution include:

• Fully customisable, add your own logo and custom fields.
• Electronic signature with a mouse, stylus, finger and OTP.
• Validation of banking/credit card details completed on the mandate.
• Easy integration via query string (posting to the E-Mandate)
• Webhooks or export of the signed mandate data.

Contract Management

Direct Debit’s automated debit order system allows your clients with fixed amounts to recurringly process without you having to manually upload files.

At the specified action date, the system will automatically extract the contract and upload it for processing for the set contract length or until the client cancels.

Some of the notable features of the automated debit order system include:

• Debit order contracts extracted and processed automatically.
• Automated debits created from signed E-Mandates.
• Complete ledger that includes paid/unpaid debit order transactions
• Extended processing for expired contracts.

Our automated debit order system is best suited to clients that want to process fixed amounts automatically on a recurring basis.

API Integration

We have built a debit order API which allows you to connect your front-end systems directly with our systems for the facilitation of debit order collections and reconciliation. This is done via our REST based API.

Our debit order API is best suited to businesses that require debit order integration.

SnapBill

Direct Debit provides clients with an automated debit order collection system which is fully integrated with an online invoicing and billing system called SnapBill.

The system works on an invoice basis where the invoiced transactions are used to create debit order or card transactions for processing payments via Direct Debit.

After processing each customer will automatically be reconciled as paid or unpaid and the invoices and statements updated accordingly.

Billing rules can be setup to assist with complex billing and invoicing models. Some of these rules are used to calculate prorated or discounted amounts, upgrading, downgrading, and moving clients between packages and to automate administrative tasks just to name a few.

The SnapBill invoicing and billing system also makes provision for automated messaging and alerts and can be integrated with accounting and other systems via webhooks or the SnapBill API.

Our integrated systems are user-friendly, affordable, and fully automated. The automation of the entire billing process will save your business considerable time, money, and resources.

Contact us today to find out how we can assist your business.

Contact us

To find out more, schedule a call or simply complete the form below and we’ll get back to you.

Read our FAQ for answers to common questions.

Debit Order Collection

Address:

Park Lane West Building, 194 Bancor Avenue, Waterkloof Glen, Pretoria, 0181

PASA SO Nr:  SO001220
PASA TPPP Nr:  PO6434
Call us on:  012 030 0207

Direct Debit sets the standard for DebiCheck and EFT debit order collection in South Africa.


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Voted #1 debit order company in South Africa, for the last 15 years running.

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