The Internet Service Provider (ISP) industry is one of the largest technological industries in South Africa. This is due to South Africa having a thriving start up and tech market and it shows through the technological leadership and strong entrepreneurial drive within the local IT sector.

In our developing country broadband access continue to improve due to investments in fibre-optic networks and increased coverage. This will continue to be an important factor for spending in this sector and one of the main reasons prices among ISP’s are so competitive.

Internet Service Providers (ISP) provide Internet services which includes access to the Internet, hosting of websites, building of websites and email accounts to individuals and businesses. They can provide their customers with one or more of the following Internet connection options; DSL, Cable, Satellite or Fiber-optic.

As with all service providers, costs of providing the service offering is always a factor. These ISP’s must take into consideration costly factors like the speed of connections, data caps, introductory deals, bundling, day-to-day operations, administrative tasks and of course the billing and collection of their fees.

This is where Direct Debit can alleviate some of the administrative and payment processing burden for the ISP through our specialized billing and debit order collection systems.

Our E-Mandate solution allows individuals and businesses to seamlessly signup and pay for their internet services via the ISP’s website. The monthly billing then takes place through one of our integrated debit order collection systems.

Our debit order collection systems include a restful API where the ISP can send the debit order payment data through their own systems for processing and receive back reconciliation with each API request.

Other debit order collection systems available include our basic file upload system where usage-based amounts can be loaded to the system manually or our contract management system where a customer is loaded once, and the automated debit order is setup to go off on the debit date each month.

Our partner SnapBill allows us to make available a cloud based billing solution where the client signs the E-Mandate (mandate details are pulled through automatically), the invoices are generated based on a rule-based billing engine (custom billing rules for your unique invoicing setup) each month and the debit order batches are created from the invoices. The transactions are then marked as paid or unpaid and the client’s invoices and statements are updated automatically.

The cloud-based billing solution also allows you to send out suspension warnings, emails, statistics and custom reporting.

Direct Debit provides ISPs with the perfect debit order collection solution to solve their billing and payment collection woes.

We provide small-to-medium sized Internet Service Providers with a cost effective debit order system that will save them time and money.

Contact us today to find out how we can assist your business.